Sometimes, when Pocketpair, the devs behind the hit-game Palworld, release a new update, you may be faced with the error: Sorry, you're currently prevented from playing with people on platforms other than the Xbox network. Closing this dialog cancels the invitation.

This error, “Sorry, you’re currently prevented from playing online multiplayer games”, usually happens because of an outdated game client. To fix this error, restart your Xbox and your Palworld dedicated server.

How to Fix the Error

To resolve the Prevent Platform Xbox error, restart your Xbox, there’s a new Palworld update. You may also need to update Palworld dedicated server as well.

Still running into issues? Join our Discord community or contact support.