Cancel plan

Done with your gameplay? You can cancel your BerryByte server subcription plan at any time with a click of a button.

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1. Save any data

If needed, download any data or backups from your server before it’s deactivated. Once cancelled, the server data will no longer be accessible.

You can upload the backup whenever you’re ready to start a server again.

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2. Go to Billing

Log in to your BerryByte billing account and select the service you want to cancel.

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3. Submit cancellation

Find your active plan and choose the Request Cancellation button. Then, write a brief reason to why you’re cancelling your plan; this helps us immensely in improving our services!

Finally, select between Immediate or End of Billing Period cancellation and press Request Cancellation.

Cancellations are processed at 9AM CST every morning. Once the cancellation is processed, all server data is removed.

Need help? Chat with us or join our community Discord server.